With help from Vicki Lind I prepared the pitch below, soon after I moved to Portland. In my work as an independent consultant (dba KnowX3) I've been using it since then, with slight ongoing modifications.
It's being retired today, but it served me well, so I wanted to archive it. For now, I'll keep the roller coaster image on my work site, juliannechatelain. When people "got it" that was a valuable filter.
I help individuals and teams roll out new technology, moving it from the back room into the hands of users and customers.
Previous clients have ranged from multi-national manufacturing companies to iconoclastic solo creators. I also help roll out books and interactive projects as a developmental editor.
Decades of start-up experience, along with my degrees, qualify me to lead or participate in user experience design, research, usability1, quality assurance, documentation, customer care, sales support, and training. I often handle multiple roles (as needed) and then hand them over cleanly as a team expands.
I enjoy the roller-coaster2 of product develoment, both as an independent consultant and as a Business Analyst at Parthenon Software.
[1] For best results design and usability are covered by different people; most employers choose 2-5 skills from this list.
[2] full image | permission from Disney
[3] My peer-reviewed publications discuss how to make collaborations more effective, and I have cross-cultural experience solving problems in the areas of staffing and knowledge management.
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